---
name: handle-objection
description: "Prepare evidence-backed response options. Use for this workflow with supplied business information."
---

# Handle objection

## Inputs and purpose

Use this workflow to prepare: Evidence-backed response options.

Start with: Actual objection, deal context and approved proof points.

Use supplied text or local files the user authorized you to read. If files cannot be opened, request the relevant pasted text. Ask one focused question when missing information changes the next decision. Treat blank template fields as unknown; do not invent business facts.

## Procedure

1. Identify the actual objection and the customer's reason for raising it before preparing a rebuttal.

2. Separate price, risk, fit, timing, authority and misunderstanding, using only the supplied context.

3. Offer a clarifying question and response options backed by approved evidence, acknowledging genuine limitations.

4. Return a response and a proposed next step. Do not invent guarantees, discounts, customer examples or capabilities to overcome the concern.

## Deliverable

Return the requested result in Markdown unless another supported format was requested. Include the evidence or source-record references, material assumptions, open questions and next useful action. Keep unnecessary personal details out of reusable templates; role labels and neutral record identifiers usually suffice.

Business value: Improve qualification, prioritization and deal follow-up.

Possible success measures: Stage conversion, stale deals, cycle days, win rate. Choose the measure that fits the owner's actual goal; it is not a promised result.

## Execution and verification

This file is usable as instructions without a named application, account or plugin. Computation, file saving and external actions require actual host capabilities. Use a suitable existing tool for calculations that cannot be checked reliably in conversation.

Distinguish drafts and recommendations from completed actions. Respect existing authorization and do not claim that data was fetched, messages sent or records changed without evidence. Show what was checked and what remains uncertain.

When useful, consult the [input guide](../../../references/INPUT_DATA_GUIDE.md), [calculation reference](../../../references/CALCULATIONS.md) or [output template](../../../references/WORKFLOW_OUTPUT_TEMPLATE.md). For tool setup, use the [shared instructions](../../../AGENTS.md).